Ethos > Why buy a Sigma Home
We take the stress out of moving home
Sigma create stunning new homes, having already thought of everything you need to make your new home comfortable and energy efficient. When you move into your new home, it’s complete and ready to live in right down to the luxury flooring, kitchen appliances, attractive fitted wardrobes, turfed gardens and patio. There are no hidden extras that you will have to buy once you move in, making the whole moving process, much less, expensive, time consuming, or stressful for you.
Buying a Sigma new home offers you the benefit of starting with a beautiful blank canvas, where you can create your very own vision of your ideal home, we just offer you the template to create it. Your Sigma home will be finished to an exacting standard with a high-quality specification and finish. You won’t move in and need to start changing a thing. No previous owner’s taste in wall paper, no repairs or windows to replace. Just peace of mind.
A Sigma home will be significantly more energy efficient than a second-hand property, with all the cost-efficient elements to running a home in today’s ever changing climate thought of and included, such as solar panels and underfloor heating, with every consideration given to our environmental footprint and sustainability. Sigma’s target is to achieve an A rating EPC on all our new homes.
Security and peace of mind
Your new home is built with safety and security in mind, fitted with mains smoke detectors and comes with a 10-year warranty, along with our own two-year Aftercare service. We install muti-locking-point front and rear doors, security lighting and provision for installing an alarm system.
Sigma make moving home simple and painless.
“ To improve the lives of everybody who encounters a Sigma Home, our customers, our local communities and our environment. ”
THE NEW HOMES QUALITY CODE: STATEMENT OF PRINCIPLES
This statement of principles (the core principles) sets out the main principles which registered developers agree to follow to benefit their customers.
1.
Fairness: treat customers fairly throughout the buying and after-sales process.
2.
Safety: carry out and complete work in line with all regulations and requirements that apply to the new home, as set out by the Government, and have the necessary certificates from an appropriately approved body to show they have done this.
3.
Quality: complete all work to a high standard in line with all building and other standards and regulations that apply, as well as to the specification for the new home, and make sure that completion does not take place until the new home is complete (see section 2 of this code).
4.
Service: have in place systems, processes and staff training to meet the customer service requirements of the code, and not use high-pressure selling techniques to influence a customer’s decision to buy a new home.
5.
Responsiveness: have in place a reliable after-sales service and effective complaints procedure to make sure responses to customer queries are clear, thorough and provided in good time.
6.
Transparency: provide clear and accurate information about buying the new home, including tenure and any costs the customer may have to pay in the future, such as ground rents and service charges.
7.
Independence: make sure that customers know they should appoint independent legal advisers when buying a new home and that they have the right to ask for an independent precompletion inspection before completion takes place.
8.
Inclusivity: take steps to identify and provide appropriate support to vulnerable customers and make sure the code is available to all customers, including in appropriate formats and languages.
9.
Security: make sure there are reasonable financial arrangements in place, through insurance or otherwise, to meet all their obligations under the code, including repaying deposits when they are due and any financial awards made by the New Homes Ombudsman Service.
10.
Compliance: meet the requirements of the code and the New Homes Ombudsman Service.